Adams
 
December 12th, 2013
Re: Important information for our valued customer

Dear Customer,

You should have received a notification from ADAMS Elevator Equipment Company last month concerning the restructuring of our sales organization. ADAMS is consolidating all sales & marketing functions to be managed from our Chicago office once the ADAMS branch in Etobicoke closes on December 31, 2013.

At this point in time, we have transferred your account information from the Canada branch to our Chicago headquarters and assigned you a new account number. Our Chicago Team is excited and fully prepared to support the parts needs of our Canadian customers. All calls will automatically be forwarded to our Chicago office, so you may continue to call or fax the Canada branch or reach us directly using any of the following:

Toll Free 1-800-929-9247
Direct 1-312-610-8500
Fax 1-312-349-6162
Email Adams.Canada@adamselevator.com

Our ADAMS-authorized distributors (contact information listed below) have been acquiring inventory over the past several weeks and should be prepared to support your local parts needs starting no later than January 1, 2014.

Top Floor Elevator Store
Scarborough, ONT
Phone: +1 416.757.2885
Fax: +1 416.757.2880
Web: www.topfloorelevatorstore.com
  Distribution MCY
Verdun, QUE
Tel: 514 768-3337  
Toll Free: 1 877 MCY-3337
Fax: 514 768-3309
Web: www.distributionmcy.com

We will do everything in our power to make this transition as seamless as possible for our Canadian customers. Please call your Adams Sales Rep with any questions or concerns, as we are always looking for ways to improve service levels.

Sincerely,
The Adams Team
 
Adams Elevator Equipment Company
www.adamselevator.com • 100 South Wacker Dr., Ste. 1250 Chicago, IL 60606-4004 • 800-929-9247